THE GERMAN GOVERNMENT has decided to spend a lot of its citizens' tax money helping them recover from malware directed at Microsoft machines. Spiegel Online reports that the government wants to prop up another industry giant. The German Federal Office for Information Security (BSI) plans to team up with Internet service providers (ISPs) to establish a call centre helping Windows users who have malware problems. Starting in 2010, ISPs will track down customers with infected PCs. These customers will then be directed to a special website offering advice on removing the malware. If this does not work there will be a call centre where a staff of about 40 will try to fix the problems. There is no indication about how much the German government intends to spend on the project.