If you've ever wondered how IT departments come across and adopt open source software, consider Lance Rae. Lance is an IT Director for a mid-sized law firm in New York City. We were chatting about his firm's use of open source, and I decided it was worth recording our Q & A for posterity - and posting on OStatic. In this conversation, we discussed Nagios, the process of evaluating software, MonitoringForge, and how utilizing one open source tool can lead to a cascade effect, with others surely to follow.