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February 14, 2008 07:07 PM

Categories: WGR614L (Legacy Product)

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Tanno

Member
Joined: 02/14/2008

I just got this router to replace the Linksys wrt54gs that has LAN troubles. I got this one up and running according to the instructions. I now have no access to the internet through it. The router log says the Wan Disconnected.... that's it. The LAN side of this router seems just fine. Now, I have my linksys between this one and the comcast surfboard. My linksys is providing the access to the cable modem and the netgear is providing the correct LAN operations.

I'm thinking that this would be a comcast thing. I've tried everything to get the modem to release the MAC of the Linksys....but it won't. When only the netgear is plugged into the modem....I cannot access the modem's setup page either. But, with the linksys in there, I can now see and access the netgear setup pages, the linksys setup pages, and the surfboard's setup pages.

I may not need you guy's help just yet....I've so far, only found a place to voice my thoughts while trying to get this going. I've got to call Comcast (ISP) and ask them about the modem and why it will not reset to the new router even after multiple power cycles, including one that was approx 2 hrs unplugged.

I will keep you guys posted on this. BTW, I did load the newest firmware (1.0.0.9.25) before I knew there were any issues.

My guess, is it's with the modem and not the router....because the netgear got everything working just fine when I plugged the WAN port into a LAN port on my linksys. Everything popped up to life after that.

Thanks for letting me vent .... err.. explain.

Discussion:    Add a Comment | Comments 1-6 of 6 | Latest Comment

Tanno Avatar
Member
February 15, 2008 4:16 AM

Well, I've confirmed that the modem is not the problem.

The modem connects to my computer directly with no issues.

The Linksys router connects to the modem with no problem.

A Belkin router I have connects to the modem with no problem.

This Netgear connects to my Linksys with no problem.

Netgear connects to my computer with no problem.

Netgear and my Surfboard modem dont' like to play for some reason.

Does anyone have any light to shed on this?

Here's my log from the Netgear:

 System initializing...
WAN DisConnected
Authentication successful for admin from 192.168.1.2
Tanno Avatar
Member
February 15, 2008 2:33 PM

Well, I called Comcast. They said they can't do anything because they don't support 3rd party stuff. End of call.

I called Netgear. This guy was successful in getting my netgear to see the modem. With the working config of: Modem > Linksys > Netgear > PC, he had me remove the WAN connection from the Linksys and plug it into the Netgear (no power cycling of anything). Then log into the Netgear and start the setup wizard. It FINALLY saw a Dynamic IP setup and configured for it. (That's what my manual settings were anyway). But, now it works!

I now have full connections at all pc's like this: Modem > Netgear > PC's.  All is good.......so I thought.

While everything is good there.....I have flakey connection issues with the wireless. Can anyone shed some light on this?

Brandon C Avatar
Moderator
February 15, 2008 3:53 PM

Sometimes problems with losing connectivity result from a rouge 2.4GHz device in the area. Either a microwave, baby monitor, cordless phone or something similar. Next time it goes out, try to find out what things just got turned on or if you got a call on the coreless ect.. Or listen for neighbor's phones ringing. That could be the culprit as well.

Also, it is not unusual to have problems when too many routers are nearby and are using the same channel. Might try changing the wireless channel to a different number that is not the same as what comes from the factory.  If you don't have anything that will scan the airwaves and tell you what other wireless devices are nearby and what channel they are on, just try putting it on something like channel 9. 

http://placeshiftingenthusiasts.com/

Tanno Avatar
Member
February 15, 2008 7:37 PM

I had it set on channel 3 and it seemed to be better. I now have had it on the ESP (9) for about 6 hrs now. Not much problem at all now. In fact, here's a dslreports speed test from my wirelessly connected laptop:

That's 6.6Mb/s download and 1.4Mb/s Upload. That's normal. My connection has not been lost either.

Thanks for the info. I was on that path already.

Brandon C Avatar
Moderator
February 16, 2008 12:40 PM

Sweet speeds! Your beating mine now! :(

http://placeshiftingenthusiasts.com/

Tanno Avatar
Member
February 26, 2008 3:56 AM

Whoo Hoo! Got a better result tonight. (Still through wireless from the Laptop)

That's 8.991Mb/s Down and 1.445Mb/s Up

That's 8.991Mb/s Down and 1.445Mb/s Up. Impressive! (Test done to LA,CA server from Denver,Co)

Now, on to the Dallas server:

WOW!

Now, how about Palo Alto, CA?

 

 Now, that's coming back. But still faster than my last post.

Over the years, Comcast has gotten faster and faster and faster.

Maybe tonight (Tues-3am) everyone's passed out (even most nightowls) and I've got it all, or They are starting to up the speed once again. In order to compete with Telco's DSL, they have to. We'll see. I'd like them to boost the upload speed as well. It's been going up also, but not by much.

BTW, obviously, I'm having absolutely NO issues with this router, wireless or LAN.

(This post was for an update.) I'm done now.

Discussion:    Add a Comment | Back to Top | Comments 1-6 of 6 | Latest Comment

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