Help with the NightHawk...PLEASE!!!

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B Fish
B Fish's picture
Help with the NightHawk...PLEASE!!!

Okay, anybody out there with these same issues? I recently bought a Netgear NightHawk AC1900 WIFI Router. I got it home, installed it, and quickly was presented with a notice at the top of the "Netgear Ginie" page. It said a Router Firmware upgrade is available. I have pushed on this notice several times. It takes me to another page and asked me if I want to upgrade now. Sure I Do! However, there is no button to confirm the decision. It does tell me all the Update Fixes. Yet, gives me no option to download. I also tried going to advanced settings, Administration, Router Update. This gives me the option to browse/upload. Tried to download what I thought was a Firmware Update to my computer from the Netgear web site. It automatically goes to a Zip-Folder and will not let me access it once I push the upload button. It states to assign the correct file, and the file format is *.chk??? Not sure what this is telling me???? HELP PLEASE! Yell 

Does this router not just update the latest versions on it's own? 

mav
mav's picture
Try unzipping the file first.

Try unzipping the file first...the file should be a chk file.

B Fish
B Fish's picture
Okay... I'll try not to sound

Okay... I'll try not to sound like a total dumbass.. But, how do you "Unzip" the thing? Sorry... I'm a Noob when it comes to all this!

Lobfather
Lobfather's picture
Take the chk file and drop it

Take the chk file and drop it on your desktop. Then go to Advanced Tab --> Administration --> Router Update.and browse for the file. Search the web for the firmware update.

Daniel Magnusson
Daniel Magnusson's picture
I had the same when using

I had the same when using Netgear firmware, GUI said update available but when upgrade initiated said latest installed?! Smooth programming netgear.