Flash issues

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daveymac1971
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Flash issues

Complete newbie to this but I have tried flashing my Netgear R8000 a couple of times now with no luck. The issue being I select the path of the upgrade to the appropriate file I have downloaded from this site for the router (I have tried Kong and Tomato) but every time I select update the router goes offline and doesn't seem to then do anything. When I log back into the router I am left back on the same Netgear firmware as before. For info I have my router set up to work with Virgin Media Super hub.
Any help most appreciated.