Device Recovery procedure Fails

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hrlevy
hrlevy's picture
Device Recovery procedure Fails

The doc says to:

      1. Power off the unit

      2. Press and hold the RESET button at the rear panel

      3. Power on to reboot the unit

      4. Monitor the Test LED, and keep holding the RESET button until the Test LED changes from blinking to steady ON

       5. (which means the boot loader has entered the TFTP recovery mode)

However the  Test LED never starts to blink.

After power on only the power lite is on.

about 8 secs late the test lites comes on solidly.

As long as I hold in the reset switch the Test LED stays on solid.

When I release the reset switch then the power lite blinks twice but the test lite remains on.

About 22 secs later the wifi lite comes on.

About 4 secs later then the test lite goes out.

Note: Even the I can't talk to the unit it is still alive.

      I can ping the unit, it still does do DHCP ok, and wifi sort of works (not configured??).

Help!!!

Thanks

Brandon C
Brandon C's picture
You may need tp tftp the

You may need tp tftp the original Netgear firmware onto the router. But, what problems are you having, can you get into the config with your browser?

hrlevy
hrlevy's picture
NO I can't get back into the

NO I can't get back into the router at all.

That is the reason for tring to reload the original code back in to it.

I have teest 5 more of these units and none of them blink the test lite!!!

HELP

hrlevy
hrlevy's picture
Also it appears that no one

Also it appears that no one at NETGEAR even know that this unit exists.

If they do do their keeping it a secret from Tech support.

Brandon C
Brandon C's picture
hrlevy said: NO I can't get

hrlevy said: NO I can't get back into the router at all. That is the reason for tring to reload the original code back in to it. I have teest 5 more of these units and none of them blink the test lite!!! HELP

Above you said you could ping it. If so, then do this...

1. Power off the unit
2. Press and hold the RESET button at the rear panel
3. Power on to reboot the unit
4. Monitor the Test LED, and keep holding the RESET button until the Test LED changes from blinking to
steady ON
5. (which means the boot loader has entered the TFTP recovery mode)
6. Connect the PC (configured with static IP address 192.168.1.x) to the LAN port of the unit.
7. Transmit the working firmware image file to the unit (the firmware can be downloaded from Netgear
support website):
8. For Windows PC, enter the DOS command:
a. tftp -i 192.168.1.1 PUT kernel_image.chk
9. For a Linux PC, use the command:
a. tftp -m binary 192.168.1.1 -c put kernel_image.chk
10. where the “192.168.1.1” is the unit’s LAN IP address and “kernel_image.chk” is the firmware image file
to transmit.
11. Monitor the Test LED. When it starts blinking, the recovery procedure is complete
12. Power cycle to reboot WGR614L
13. (*Repeat the above steps if the procedure is interrupted or failed)

Don't worry about the blinking light thing. Just do a "ping 192.168.1.1 -t" in a cmd window. If it continues to ping then do a tftp -i 192.168.1.1 put "TheOriginalFirmware.chk" in a seperate window

See if it times out or puts the code on.

hrlevy
hrlevy's picture
like I said before the test

like I said before the test lite  does not start to blink.

 held reset for 2 minutes

The instruction that you posted are the same as the one I aleady tried to follow!!!!

again, the test lite  does not start to blink.

Doing the TFTP times out.

I tried doing it repeatedly and still fails.

Also as atest I tried TFTP to a new unit, unless the the unit is in firmware upgrade mode the TFTP times out on this also.

If you can please e-mail your address, I need more help now!!!

thanks

Howard R Levy

Nachi
Nachi's picture
Yes, this is a bug/feature

Yes, this is a bug/feature missing in the bootloader of this router.

Unfortunately putting a serial console and tftp server is the only option.

By the way could you let me know what exactly happened and could you send me the firmware images that caused this behavior? I would like to try them out and see if the boards can be  you mention the routers are not dead.

And thanks for keeping us posted and trying out the development process of this router.

Regards,

Nachi

hrlevy
hrlevy's picture
Sorry but I deleted the bad

Sorry but I deleted the bad image so that I would not reload again. Next time I get a bad image I will save it for you.

Howard