Seriously weird problem with my router

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D2ultima
D2ultima's picture
Seriously weird problem with my router

TL;DR? Don't reply. Read the whole thing then answer me please. I mean no offense, but I can't stand people telling me to do things to which I've already stated I did/checked/won't work/doesn't roll dasies in the moonlight/etc.

 

Well, I was in the middle of just chatting with someone a while ago, and all of a sudden my net drops completely. It doesn't come back, so I do some checking. In troubleshooting options, it reported that my computer is configured correctly, but the remote device isn't working. So I check the desktop (hardwired to the router) and it gives me a similar error, but not as much detail (the laptop is on Windows 7, the desktop is Windows Vista) but it asks me if I want to reset my local network adapter. So I do, and nothing happens. In fact, it keeps asking me if I want to do that again and again.

 

So I open the router's config page, check network status, then release/renew the connection about three times. each time, no difference. I then power off the router and power it back on. No difference. Then I turn it off again, this time waiting for 10 seconds before turning it back on. Nothing. I connect the desktop directly to the modem, and I get internet, so I'm sure that there IS internet to get. Then I try a 30-30-30 reset of my router. A little extreme, I know, but even that did nothing. Same issue. It's connected to the network just fine, and says I have internet access on both machines, but I cannot use the internet at all. The lan connections work fine. Then I try a trace route. Turns out while connected to my router, my connection goes from PC --> Router --> ISP's IP address --> ISP's IP address --> time out --> time out --> time out, etc. When connecting to the modem directly, after those first two IP addresses, the connection hops to outside the country, to find google or wherever I'm pinging. I unplug the modem and plug it back in, no difference. Reset the modem outright, no difference.

 

So I've completely exhausted my knowledge of what I could do for troubleshooting, and thus I've come here to get some help. Anyone happen to know exactly what the problem could be? If my connection couldn't get past my router, I'd have to blame the router outright, and think it ready for a junk heap. But it's been cleared and reset properly, and the problems still persist across two machines across two Operating Systems. And I do manage to hit my ISP's addresses before the overseas hop. So something feels very weird about that. The problem just jumped up too, it never happened before, and I've never heard of a case like that. is there anyhting I can do? Is it somehow my ISP's fault? I would quickly believe they somehow messed up, the number of stupid things I know about them, but if it's my router how do I fix it? That'd be really helpful!

Hope someone can help me soon. I hate being without the internet on my laptop.

brian
brian's picture
Maybe you've already solved

Maybe you've already solved this, but it is interesting that your windows machines say they have internet access then. I'm pretty sure they have to retrieve a text file from a microsoft server successfully before they show internet access.
Does anything change if you give your router a different mac then reboot the modem and router?
(just curious if your isp is up to something)

D2ultima
D2ultima's picture
Ah, it was solved. It was a

Ah, it was solved. It was a problem with my provider. Still the weirdest internet problem I have ever seen in my life though. Nothing I did would have worked, which is why nothing I did worked XD.